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C-Hotels Diplomat Florence, Florence

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From95US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Via Luigi Alamanni 9, Florence, Italy, 50123

C-Hotels Diplomat is situated in the historic center of Florence, just steps away from the Santa Maria Novella Train Station. The hotel features a nostalgic, vintage atmosphere reminiscent of the 20th century. Guests will find a blend of modern comforts alongside classic decor elements. Its prime location allows easy access to major tourist attractions and shopping districts.

Location

C-Hotels Diplomat is conveniently located across the street from Florence's main train station. Its proximity to Via Alamanni enables easy access to public transport, including shuttles to various destinations. The hotel is within walking distance to the city's main shopping areas and cultural landmarks, making it ideal for both tourists and business travelers.

Rooms

The hotel offers 85 practical and essential guestrooms designed to cater to diverse travel needs. Each room is equipped with soundproofing, ensuring a serene environment. Guests will find amenities like minibars, flat-screen TVs, and free WiFi. Some rooms also feature views of the rooftop skyline of Florence.

Eat & Drink

A good breakfast buffet is served in a vintage-inspired breakfast room filled with natural light and greenery. The buffet includes a variety of fresh products ranging from pastries and cheeses to scrambled eggs and pancakes. The bar offers drinks and a savory aperitif buffet during evening hours, with self-service beverages available throughout the day.

Leisure & Business

The hotel features a lounge with vintage decor, providing a comfortable space for relaxation and socializing. A small business center is available for guests needing printing or computer access. The hotel can also facilitate meetings at the nearby Santa Maria Novella Congress Centre, which accommodates up to 200 attendees.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Spacious Room
Max:
3 persons
25 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Single Room
Max:
1 person
12 m² 
Bed options:
1 Single bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Florence2000 ft
Airports
Peretola (FLR) 3.7 mi
Galileo Galilei (PSA) 50.1 mi
Train
Florence Santa Maria Novella Railway Station700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Via Luigi Alamanni 9, Florence, Italy, 50123
Map view
street view
Via Luigi Alamanni 9, Florence, Italy, 50123
Nearby
Church
Basilica of Santa Maria Novella
1700 ft
Church
Ognissanti Church
2000 ft
Events
Palazzo Degli Affari
1300 ft
Restaurants
Trattoria Dall'Oste
200 ft
29R Via Luigi Alamanni
Sapori & Dintorni Conad
900 ft
Via Luigi Alamanni 2/R Station Santa Maria Novella
Fratelli Cuore
600 ft
Piazza Stazione Stazione Santa Maria Novella
Antica Trattoria Il Giardino
900 ft
Via della Scala 61/R Incrocio Con Via Dell'albero
Venchi Cioccolato e Gelato
700 ft
Piazza della Stazione 1 Santa Maria Novella Station
Bar Arcobaleno
1400 ft
Via Luigi Alamanni 21
Caffe' L'Angolo
800 ft
Via Della Scala 42 Rosso
Tino Caffe
900 ft
Via della Scala 55r
La Gatta e La Volpe
800 ft
Via della Scala 58R
Tosukana Sushi Restaurant
1100 ft
Via Dell'Albero 7/r

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Central location
Noise from the road
Industrial feel street
8.0/10
Great
Rooms
7.7
Location
9.0
Service
8.7
Dining
7.3
Guest reviews
8.0/10
based on 23 review
4.5/5 based on 492 review
9.0
9.0/10based on 621 review
#93 of 429 hotels in Florence based on Tripadvisor
Andrew
United Kingdom, April  2024
8.2/10

The Ambasciatori Hotel has a beautiful view and offered a room that didn't have a terrible smell after we raised our concerns. The service was friendly and helpful, especially thanks to the amazing Manager Massimiliano Dore at the front desk. The location is extremely convenient right next to the main train and bus station, and the dining experience was delightful with different homemade cakes and delicious coffee.

Rooms
8.0
The room provided had an amazing view and didn't have a terrible smell after requesting a change.
Service
9.0
The staff, including Manager Massimiliano Dore, was super friendly and very understanding.
Location
9.0
The hotel's location next to the main train and bus station was extremely convenient for transportation.
Dining
8.0
The dining experience was enjoyable with different homemade cakes and delicious coffee.
Facilities
7.0
The hotel facilities were satisfactory and met our needs during the stay.
Robert
United Kingdom, March  2024
8.0/10

I had a pleasant stay at The Diplomat. The rooms were nice and clean, and the staff was friendly. However, there were some issues with the dining options. The hotel's location was excellent, right in front of the Santa Maria Novela station, making it convenient for transportation.

Rooms
8.0
I stayed on the first floor, and the room was nice and clean. I later upgraded to a bigger room, which was even better.
Service
9.0
The staff at The Diplomat were all very friendly and helpful. Regina from the Philippines in the breakfast room was especially pleasant and offered great service.
Location
10.0
The location was amazing, right in front of the Santa Maria Novela station, making it easy to access transportation. It was also within walking distance of Florence attractions.
Dining
6.0
The dining experience could have been better with more vegetarian options.
Facilities
7.0
The facilities at the hotel were good, with easy access to a big grocery market nearby.
John
United Kingdom, March  2024
8.2/10

The hotel offers a mix of positives and negatives. While the rooms were the smallest I've stayed in, they were surprisingly comfortable and spacious, especially considering the affordable price point. The addition of a kettle for coffee and tea was a nice touch. The service was top-notch, with helpful and friendly staff, despite appearing extremely busy. The location was ideal, being just across from the train station and within a short walk to restaurants and attractions. The dining experience, although good with lots of choices, could use some improvement. Overall, great value for money with a few minor drawbacks.

Rooms
8.0
The rooms were very comfortable and spacious, especially given the low price point. I appreciated having a kettle for coffee and tea.
Service
9.0
The staff were helpful and friendly, despite seeming extremely busy all the time. Special shoutout to Manager Massimiliano Dore for being amazing, understanding, and friendly.
Location
9.0
The location was perfect, being close to everything, especially the train station. Ideal for travelers using trains to get around.
Dining
7.0
The dining experience was really good with lots of choices, but there is room for improvement for such a good hotel.
Facilities
8.0
Modern facilities with a TV, mini bar, kettle, and air conditioning provided for a comfortable stay.
John
United Kingdom, March  2024
7.4/10

My stay at the hotel was quite pleasant overall. The rooms were spacious and comfortable, but the bad ventilator was a downside. The service was excellent, especially considering our language barrier, and the location was convenient, right across from the train station although it could be noisy. The dining experience was satisfactory, keeping us full most of the day. The facilities were well-maintained, and the value for money was good.

Rooms
8.0
The rooms looked clean but the bad ventilator was a downside. They were really big and spacious, perfect for three or even four people. The WiFi signal was strong and the beds were large and comfy.
Service
9.0
The staff treated me and my family very well, even though we couldn't speak Italian. They helped us a lot in finding monuments and restaurants, which I appreciated. The cleaning personnel were friendly and helpful throughout our stay.
Location
7.0
The hotel's location was very convenient, being right across from the train station. It was good for those needing to be near the station, despite the area being busy and sometimes noisy.
Dining
6.0
The dining experience was okay but nothing exceptional. The breakfast was satisfying and kept us full almost all day, which was a plus.
Facilities
7.0
The hotel's facilities were adequate, and everything seemed in good working order. Despite some minor drawbacks, the overall experience was pleasant.
Martin
United Kingdom, January  2024
5.8/10

The hotel had some drawbacks like non-soundproof rooms and disturbances outside at night, but the early check-in convenience and fresh air circulation made my stay pleasant. The size of the room was good with a backward-facing window for fresh air.

Rooms
5.0
The rooms are old, smelly, and uncomfortable. The internet didn't work during our entire stay.
Service
6.0
The service seemed slow during check-in, and one staff member was abrupt, but overall, the staff were helpful and kind.
Location
8.0
The location is ideal for exploring the city, despite the wet bathroom issue. It is excellent for travelers being near the main attractions and the train station.
Dining
6.0
The dining experience was okay, with friendly and helpful staff, but could have offered more variety.
Facilities
5.0
The hotel offers basic facilities;
Marc
United Kingdom, January  2024
9.0/10

The hotel is wonderfully situated just across Santa Maria Novella train station, making it a convenient choice for those needing to be near the station in Florence. The room was spacious, modern, and clean, but slightly on the warmer side. The staff was friendly and welcoming, despite appearing quite busy. The dining experience offered a fantastic range of choices, keeping us satisfied throughout the day. The location couldn't be more ideal for exploring the city's major sites within a 15-minute walk.

Rooms
8.0
The room was spacious, modern, and clean, but a bit too warm at times.
Service
9.0
The staff was friendly and welcoming, even when busy.
Location
10.0
The hotel's location just across from Santa Maria Novella train station is incredibly convenient for travelers needing easy access to transportation and major sites.
Dining
9.0
The dining experience provided a great variety of choices to enjoy throughout the stay.
Facilities
9.0
The hotel offers excellent facilities to enhance the overall stay experience.
Neil
United Kingdom, January  2024
7.4/10

The hotel was situated next to the road, presenting a little bit of noise but ultimately clean and good rooms. The service was very helpful and friendly, making up for the slight inconvenience of the location. The central location near the Florence centre was a definite highlight, despite the industrial feel of the street. The dining experience was satisfactory with some room for improvement, and the facilities were decent overall.

Rooms
7.0
The rooms, although a bit small, were clean and good.
Service
9.0
The staff were very helpful and friendly.
Location
8.0
The central location near the Florence centre was great despite the industrial street feel.
Dining
6.0
The dining experience was satisfactory with some room for improvement.
Facilities
7.0
The facilities were decent overall.
Friendly staff
Noise from the road
Al
United States of America, December  2023
8.6/10

I had a pleasant stay at the hotel. The rooms were fairly big and surprisingly quiet considering its proximity to the station. Although there was some noise, the overall experience was great with spacious rooms and spotless bathrooms.

Rooms
8.0
The rooms were spacious and the bathroom was spotless.
Service
9.0
The service was beyond incredible. The staff were very friendly and extremely helpful throughout my stay.
Location
9.0
The location was excellent and very accommodating, just across the road from the train station and with a supermarket around the corner.
Dining
8.0
The dining experience was good value for money with plenty of choices. It was also lovely and plentiful, overall a positive experience.
Facilities
9.0
The hotel offered a variety of facilities to ensure a comfortable stay.
George
United Kingdom, December  2023
8.6/10

The hotel is conveniently located right across from Santa Maria Novella Train Station, making it easy to travel to nearby attractions. The rooms, though initially with a smell issue, were stylishly designed and exactly like in the pictures after being moved to a different room. The service was attentive and lovely, despite some noise from the kitchen area. The dining options offered a great range of Italian food in a comfortable setting. Overall, a good value for a stay near the train station.

Rooms
8.0
The rooms were very clean and had an outstanding stylish design, though the initial room had a terrible smell.
Service
9.0
The service was lovely, with staff addressing issues promptly.
Location
9.0
The hotel's location across from Santa Maria Novella Train Station was convenient for travelers.
Dining
8.0
The dining experience offered a great range of Italian food in a comfortable setting.
Facilities
The facilities were well-maintained and suited the needs of travelers.
Scott
United Kingdom, December  2023
8.6/10

The hotel offers a relaxing stay with a nice modern bathroom. While not soundproof, the location near the station could be noisy at night. The rooms, although small, are very cozy and comfortable.

Rooms
8.0
The rooms were small but very cozy and comfortable.
Service
8.0
The staff was friendly and helpful.
Location
9.0
The hotel's location is excellent, close to the station and within walking distance to the main city attractions.
Dining
9.0
The dining experience was perfect, offering a tasty variety of options including pastries, fruits, cereals, bacon, eggs, and more.
Facilities
9.0
The facilities were recently renovated in a really modern style.
Grant
United Kingdom, November  2023
7.4/10

The hotel is in a convenient location close to the Santa Maria Novella train station, making it easy to access various amenities in the city. The rooms are good but had a strange off-putting smell during my visit. The service was friendly and accommodating, although there was some disturbance from noise caused by the cleaning staff. The dining options were decent but could be improved. Overall, a satisfactory stay with a few minor drawbacks.

Rooms
7.0
The rooms, although typical for this kind of establishment, were good despite a strange off-putting smell during my visit.
Service
8.0
The staff was very friendly and welcoming, even helped me with an issue during check-in, but there was some noise disturbance from the cleaning staff.
Location
9.0
The location is great if you arrive in the city by train, as it's right across from Santa Maria Novella station and close to many amenities.
Dining
7.0
The dining options were decent but could be enhanced to offer more variety and extend breakfast times.
Facilities
6.0
The hotel offers standard facilities that meet basic needs but could be more appealing.
Julius
United States of America, November  2023
8.4/10

My stay at this hotel was amazing! The location is perfect, right near the main train station and close to all the amenities like restaurants, bars, and shops. The rooms were spotless and cozy, and the service I received from the staff was exceptional. The dining was good, although it could offer more variety. Overall, a great value for the money.

Rooms
9.0
The room allocated to me was spotless and comfortable, wall to wall. I had a great sleep without any disturbances.
Service
9.0
The front desk staff were very friendly and welcoming. They helped me find cheaper car parking and even recommended a wonderful restaurant where we got a discount. Excellent service!
Location
9.0
The hotel's location was excellent, being near the main train station and the city center. It made getting around the city very convenient.
Dining
7.0
The dining experience was good, but I felt it could have offered a bit more variety for a hotel of this caliber. The staff, however, were efficient and made the experience pleasant.
Facilities
8.0
The hotel facilities were sufficient for my needs during the stay.
Colin
United Kingdom, October  2023
8.8/10

The hotel I stayed at was absolutely stunning with rooms so stylish that I could have moved in permanently. The location was wonderfully soundproof, which was a true blessing. However, there were minor issues with the shower door not closing properly, and the dining options could have been more diverse.

Rooms
9.0
The rooms were so stylish and comfortable that I wished I could stay forever. Plus, having tea and coffee making facilities was a great convenience.
Service
10.0
The service was top-notch with professionals and the most attentive staff, especially Marco B who provided exceptional customer service.
Location
9.0
The location couldn't have been better; just stepping outside, I had easy access to the train station for effortless travel around Tuscan cities. Additionally, being near great trattorias made dining a delightful experience.
Dining
7.0
The dining experience was good, though I wished for a wider selection of foods. The breakfast room was comfortable with friendly staff.
Facilities
9.0
The facilities were excellent, and the hotel offered everything I needed for a comfortable stay.
stylish rooms
shower door issue
Charles
United States of America, August  2023
8.6/10

My stay at the hotel was quite enjoyable overall. The rooms were nicely decorated and comfortable, although the bed was a bit too small for my liking. The smell in the room was a bit unpleasant, and it was surprisingly hot, forcing me to keep the window open even in January.

Rooms
7.0
The rooms were nicely decorated and very comfortable, but the bed was a bit small, and there was an odd smell. The room temperature was uncomfortably hot, making me open the window despite the winter cold.
Service
9.0
The service was top-notch, with the staff being extremely helpful and friendly, even when they seemed really busy. They provided valuable assistance, like printing documents for free and recommending great local places while offering discounts.
Location
10.0
The location couldn't be better, right in front of the main railway station, making it super convenient for travelers. With modern amenities like a TV, minbar, kettle, and air conditioning, everything was within easy reach, from the train station to the city center.
Dining
8.0
The dining experience was delightful, offering a variety of delicious options. The meals were far better than the typical simple Italian breakfast, providing a great dining deal.
Facilities
9.0
The facilities were excellent, offering everything I needed for a comfortable stay. Each amenity, from room service to tours tickets and ticket assistance, was efficiently provided.
Guy
United Kingdom, August  2023
8.4/10

My stay at the hotel was incredible! The rooms were like a truck reversing in our room - fantastic! The only downside was having to leave at 5 am for my flight and missing out on the comfy bed for a few more hours. The rooms were clean and had WiFi, but a bit small with bad acoustics that made every noise from the top floor audible.

Rooms
8.0
I couldn't get over how amazing the rooms were – it was like a truck reversing right into our space! They were clean, had WiFi, but were a bit small with not-so-great acoustics.
Service
9.0
The service here was top-notch! Everyone was so pleasant and extremely helpful. Plus, you can chill in the lobby even after checking out.
Location
10.0
The location couldn't have been better for me – right opposite the main Florence Train Station! It was perfect, especially since I had to catch an early train. Just a short walk to the Duomo made it even more convenient.
Dining
7.0
The dining experience was not bad. The in-room meal for 10€ was alright, but some items were on the cold side. Overall, it did the job.
Facilities
8.0
The facilities were pretty good here. Not much to complain about, everything was as expected for the price.
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Rooms and Guests2 Guest, 1 Room